Privacy Policy
1. Our Commitment to Your Privacy
At Condom Sense, we believe that education, comfort, and privacy go hand in hand. This Policy explains how we collect, use, and protect your information, both online and offline, so you can shop and explore confidently.
We may occasionally update this Policy to reflect technology changes, new legal requirements, or updates to our services. Any revisions will appear here with a new “Effective Date.” We encourage you to review this page regularly.
2. Information We Collect
a) Non-Personal Information
When you visit our Site, we may collect non-identifiable information to help us improve your shopping experience. This may include:
- Browser type, operating system, and IP address
- Pages visited and links clicked
- General location data (city/state level)
- Traffic patterns and usage analytics
This information helps us enhance our website design, functionality, and navigation. None of this data can personally identify you.
We may use cookies or similar technologies to remember your preferences, personalize your experience, and streamline checkout. Cookies are small files stored on your browser; they do not contain personal data or track your activity outside our Site. You may choose to disable cookies in your browser settings, but some features of the Site may not function properly without them.
b) Personal Information
We collect personally identifiable information only when you voluntarily provide it, such as when you:
- Create an online account
- Make a purchase
- Subscribe to our newsletter
- Contact customer support
- Purchase a gift or send an item to another person
This may include your name, email address, billing and shipping addresses, phone number, and payment information.
We only collect information necessary to fulfill your requests and enhance your experience.
3. How We Use Your Information
We use your information solely for legitimate business purposes, including:
- Order fulfillment: Processing transactions, shipping products, and confirming delivery.
- Customer service: Responding to your questions or concerns.
- Account management: Maintaining your preferences and purchase history.
- Product improvement: Analyzing trends to improve product offerings and services.
- Marketing communications: Sending updates or offers (only if you opt in).
We may also use information to comply with legal obligations or prevent fraudulent activity. Condom Sense never sells or rents your personal information to any third party.
4. Sharing Information with Service Providers
To fulfill your orders and maintain a secure online store, we work with trusted third-party partners who assist with:
- Payment processing (PCI-compliant vendors)
- Shipping and logistics
- Email and customer communication
- Website hosting and analytics
These partners only receive the information necessary to perform their services and are contractually obligated to keep your data secure and confidential.
5. Data Security
We take your privacy seriously. Condom Sense uses advanced security measures to protect your personal and financial data, including:
- Secure Sockets Layer (SSL) encryption on all checkout pages
- Encrypted databases and restricted access
- PCI-compliant payment processing systems
- Regular security audits and server monitoring
While no online system can be 100% risk-free, we continuously work to protect your information using industry best practices.
6. Your Choices and Rights
You’re in control of your information. You may:
- Update your account information at any time in “My Account.”
- Opt out of marketing emails using the unsubscribe link at the bottom of any message.
- Request access to, correction of, or deletion of your personal information by contacting us directly.
- Manage or delete cookies via your browser settings.
Even if you opt out of marketing emails, you may still receive order confirmations, shipping updates, or other essential service communications.
7. Gift Orders
When you send a gift or purchase on behalf of someone else, we may collect the recipient’s name and delivery address solely to complete the transaction. Condom Sense does not use or store this information for marketing purposes.
8. Children’s Privacy
Our Site and stores are intended for adults 18 years and older. We do not knowingly collect personal information from minors. If we discover that a minor has provided personal data, we will promptly delete it.
9. Policy Updates
This Privacy Policy may change periodically. Updates will be posted on this page with a new “Effective Date.” Any significant changes will also be communicated through our Site or via email (if applicable).
10. Contact Us
If you have any questions about this Privacy Policy, your information, or our data practices, please contact us:
Condom Sense Customer Care
19009 Preston Rd # 112 Dallas, TX 75252
support@condomsense.com
972-248-2500
We’re committed to handling all privacy inquiries with respect, discretion, and transparency.
